Challenges Completed

4 Round Four Challenges

Round 4 – Challenge 1

Uncovering Canberra’s Historical Stories

The challenge details
The ACT Heritage Council want more transparency around heritage listed objects and places. They seek a better way to communicate Canberra’s heritage and its significance to the community: is a place heritage listed and why, and what does that mean to the community? Create a solution that is accessible and engaging.

Round 4 – Challenge 2

Connecting Emergency Services with Staff and Volunteers

The challenge details
As we all know, emergency services offer vital support and help the community when in need. Now, it is up to bright, innovative minds in the community to help emergency services!

Can you create a bespoke, integrated communication solution for the ACT Emergency Services Agency and a variety of their users? The solution must be secure and easy to use by a wide range of emergency staff and volunteers on their mobile devices.

3 Round Three Challenges

Round 3 – Challenge 1

Digital video & image library

The challenge details

Create a whole of government image and video library which can be used not only by ACT Gov employees but the private sector and the public. The image & video library would ensure consistency across the service & reduce costs for a number of items including data storage, ability to browse and share, licensing and talent arrangements, copy right and acknowledgment, archiving and staff resources.

Desired outcomes

A whole of government image & video library that can be accessed by all Directorates which provides consistent images used to promote CBR and ACT Government services. It should be user friendly with different accessibility for specific projects, ACT Gov and the public.

Round 3 – Challenge 2

Public art installation

The challenge details

Promote Canberra as a truly digital city by creating a piece of Art or Sculpture that is digital in nature.

Desired outcomes

An Art installation reflecting the mood or current events in Canberra in an abstract manner. It doesn't necessarily need to be a physical object, it could be a website, it could be projected onto the a large screen in a public place. An example is to pull sentiment from Twitter based on hash tags to present a colour or a shape to reflect the mood of Canberra at that moment in time.

2 Round Two Challenges

Round 2 – Challenge 1

Better access to hospital info

The challenge details

An online system which could address the general information requirement for occasional visitors and more specific information for family members and patients.

Desired outcomes

An online system to access information about hospital services, facilities and patients.

Round 2 – Challenge 2

Streamlined ID system

The challenge details

The ability to provide your own smartcard-style chip that could be used to access ACTION buses, library services, possibly expanding to national level for Medicare and Centrelink cards. The system could be based on the use of a single ID card in accessing services provided by the ACT Government (health – doctor appointments, medication etc.; education – enrolment in schools etc.; transport – car registration, ACTION buses card, parking etc.; cultural & entertainment – library, events ticketing / booking etc.)

Desired outcomes

Simplified, potentially single ID card to access services in Canberra.

1 Round One Challenges

Round 1 – Challenge 1

Quicker event approvals

The challenge details

The process of gaining permits and approvals to run music and other cultural events, especially on public land, is long and complicated and can be extremely frustrating especially for concerts and events run by volunteers or small businesses. Approvals have to be gained from different agencies and organisations running multiple events will have to go through this process each time - usage permits, electricity access, traffic control, police, liquor, risk plans, waste plans and so on.

Desired outcomes

An online permits and approvals service that allows people to submit all their applications online with guidance and checklists. Applicants would be able to monitor the progress of individual applications and be sent alerts of there is a problem and how to fix it, and have access to an ‘account manager’ whose job is to treat these organisations as clients, find solutions and help overcome red tape.

Round 1 – Challenge 2

Easier scheduling

The challenge details

Currently Canberrans are booking ACT Government services (e.g. driving tests) through Canberra Connect either by phone or in person.

Desired outcomes

An online facility which allows you to view service availability time slots, and book and pay for them.

Competitors who Competed

4 Round Four Competitors

Three72 Digital

Round 4 Winner

Three72 Digital is fast becoming one of Canberra’s high-profile digital agencies. With a sharp team of industry veterans, it powered onto the industry in 2008. With a broad portfolio of crafted digital solutions, the company has sought out and triumphed over many challenges.

Three72 Digital provides service to the Federal, State and Territory Government agencies alongside small to large businesses. It prides itself on its honesty and transparency with clients. They work hard to increase awareness and assist in the decision making process, sharing knowledge about the available options and potential pitfalls during both the quotation and development phases.

Three72 Digital is a full-service digital provider, specialising in large-scale web development, mobile app development and graphic design. Equipped with the latest technology and industry know how, it continues to provide its clients state of the art solutions year after year.

With a motivated UX/UI design, and development teams, Three72 Digital is looking forward to taking on the challenge presented by the Digital Canberra Challenge. Any opportunity to grow as a supporting integral member of the local and national community is an opportunity the team is primed and ready to take on.

Download the challenge case study PDF

Rollercoaster Digital

Round 4 Runner-up

Rollercoaster Digital is a Canberra start-up bringing people, places and technology together, to make life easier, everyday. Using existing and upcoming technology in new and innovative ways, the team creates reliable, robust software and hardware products.

For two years, co-founders Andrew Snell and Chris Shackleton have worked with national and international partners to search out problems waiting for a new solution, from managing social media interactions to introducing location sensitive advertising.

The company’s current efforts are focused on EventSTAK, an event management platform that takes away the hassle of planning events. EventSTAK lowers expenses and automates the process of changing and updating schedules and companion apps, improving productivity and ensuring a seamless experience for organisers and attendees.

The strength of the Rollercoaster Digital approach is the flexibility and agility of the team. In addition to its own products, the company develops solutions for partners and clients under the banner.

Download the challenge case study PDF

3 Round Three Competitors

Link Digital

Round 3 Winner (joint)

Link Digital is an established digital agency within the Government and commercial sector, located in Canberra, Australia. After operating for 13 years it has gained reputation as a high quality supplier of design, consulting and development services surrounding digital engagements, most notably website design and development.

Among its clients it has worked with many of the Federal Government agencies and continues to compete and win ongoing contracts with this client segment.

Over the last two years Link has expanded its competency and reputation within the technology segments of public cloud and open data services. It has gained market penetration into Federal, NSW, Victorian and South Australian Governments for its work in open data and currently manages the primary open data portals for each. It has also gained a first mover advantage with public cloud hosting via its early status as an Advanced Consulting Partner of Amazon Web Services and holds contracts with the Australian Tax Office, the ACCC, The Department of Finance, National Archives of Australia, Victorian Department of State Development and Business Innovation and the South Australian Office of the Chief Information Officer.

Link is a Government Authorised and Advanced Consulting Partner of Amazon Web Services, a supporting partner of the Drupal Association and a Gold Member of the CKAN Association. Link’s Director, Steven De Costa, is on the Board of Open Knowledge Australia, is on the Advisory Council for the CKAN Association, is the Community and Communications Teal Lead for the CKAN Association and a National Committee member of GovHack.

Download the challenge case study PDF


Round 3 Winner (joint)

APositive is a design studio specialising in using augmented reality (AR) to bring new visual communication insights, power, splendor and interest to a range of industry sectors and communities.

CEO and founder Amber Standley has been working in the AR field for five years and is now internationally recognised for her work in the field. She has delivered projects for multiple clients including AusIndustry, the ACT Government, the National Water Commission, the University of Canberra, Australian National University, artists Luke Cornish, Wil Anderson and Jim Thalassoudis among others.

APositive is known for their ability to provide dynamic, innovative and flexible solutions with their uniquely distributed studio model – taking both creative and management responsibility for projects, whilst also collaborating with talented freelancers from various specialised field.

APositive is based in Braddon, Canberra and is becoming renown both domestically and globally for its work in the growing field of augmented reality.

“Come to us with even a broad idea and we’ll make it work. Our reputation rests on our ability to interpret or reinterpret ideas in unexpected ways.”

Download the challenge case study PDF

2 Round Two Competitors


Round 2 Winner

Imagine Team was started in 2011 with the simple belief that the best way to solve difficult problems was to make them their own. Fast forward 3 years, Imagine Team thrives on the challenge of overcoming them. A small business with the professionalism of a large company, it is the personal touch of being invested in it’s clients’ stories, yet having the nerve to push what they believe that sets them apart.

Imagine Team doesn’t try to be something it isn’t, and works on a creed of understanding it’s strengths. The Imagine Team is great at using it’s experience to take a half formed concept and create a digital mobile solution that solves a real problem. It knows when to leverage its strong partnerships with bigger businesses who do things better, while still providing clients the personal touch they have come to expect. It believes that the best solutions are created when there is an alignment of love for building solutions alongside a deep understanding of client goals, restrictions and aspirations. These are the solutions that resonate.

Download the challenge case study PDF

Basement Labs

Round 2 Runner-up

Basement Labs is an emerging, independent software development studio based in Kingston, ACT. Founded by a small group of thinkers, designers and makers on the premise that some problems are far more worth solving than others. The team is committed to leveraging their skills and experience to deliver design and technology solutions that have a positive and lasting impact on the world around. It is their passion and commitment to clients, partners and projects that sets them apart within their field. A partnership approach to projects coupled with a collaborative methodology ensures that stakeholders remain a part of the picture throughout the process from start to finish. As a result, the project outcomes remain focused on delivering real value to stakeholders.

The team believes in the process of thinking, the application of science, that bikes are better than cars and that coffee is on par with oxygen. They are excited to have hit the ground running and look forward to the challenges and opportunities still to come.

Download the challenge case study PDF

1 Round One Competitors


Round 1 Winner

DigiACTive is a team of bright young things emanating from the Australian National University.

Daniel is an Engineering student and a self-employed web and software developer. When he's not studying or working, he enjoys hacking on electronics, embedded systems and cryptography.

Andrew is a 4th year Computer Science/Arts student. When he's not trying to keep up with his degree, he can usually be found trying to keep up with the latest in politics, or running the show at the ANU Computer Science Students' Association.

Benjamin is a 1st year Software Engineering student. He spends most of his time building on his computer system knowledge and drinking coffee.

DigiACTive met through the ANU Computer Science Students' Association (of which Andrew is President).

Download the challenge case study PDF

Design Managers Australia

Round 1 Runner-up

DMA is a Canberra-based specialist service design agency working with private, public, community and volunteer organisations.

Founded in 2003, DMA say that what’s important to them is:

  • Making a difference to people’s lives through services that may or may not even be noticed by them – for all the right reasons.
  • Creating change that is needed and that makes things better.
  • Bringing together a range of voices and disciplines who can make things happen — not just talk about it, but do it.

With over a decade in operation, DMA Principals Justin Barrie and Mel Edwards, have a strong track record of working with people (staff, customers, community, change agents) to deliver for strategy and operational areas including executive and governance planning, development of service specifications for product and service delivery through to internal service design roadmaps.

For the Digital Canberra Challenge, DMA is joined by local user-centred designer David More, digital strategist James Peek and Wellington NZ business designers Empathy, led by Emma Saunders and Matthew Ellingsen.

Download the challenge case study PDF